When implementing a client self-ordering solution in your restaurant, choosing the right option based on your clients' needs enhances their dining experience. Each method offers specific benefits tailored to different dining preferences and scenarios.
The Table QR Code system is ideal for guests who plan to dine within your restaurant. This method allows customers to remain seated and comfortable, scanning a QR code directly from their table to access the menu and place their orders. It's a perfect choice for a relaxed, sit-down meal as it minimizes interruptions and maximizes convenience.
The Kiosk model is more suitable for customers who prefer to take their meals to go. This option facilitates a quick ordering process, allowing guests to place their orders at an interactive station and immediately pay using integrated payment systems like the SumUp Air credit card terminal. After ordering, customers can conveniently pick up their food and leave the premises, making it an efficient solution for fast service and busy lifestyles.
Universal Payment Convenience: Guests can effortlessly pay via Google Pay, Apple Pay, or credit card, whether ordering from their table or using the kiosk.
Multilingual Menus: Guests can view menu items in their preferred language, with 22 languages to choose from
Allergy-Sensitive: Guests can easily exclude allergens, with translations available for all allergen information.
Visual Menus: High-quality images help guests make informed choices faster.
Eliminate long waits, enhancing guest satisfaction.
Entire parties can order at once, without passing menus around.
Orders can be verified and edited by servers before being sent to the kitchen, reducing errors.
A fixed (optional) service fee ensures servers are compensated fairly.
There's no need to collect money at the point of service when using the SumUp terminal at the Kiosk or when the pre-payment option is activated at the tables, simplifying transactions and increasing efficiency.
Busy waiters no longer deter customers, minimizing lost sales due to perceived wait times or unavailable staff.
Self-ordering has proven to increase the average ticket size as customers can take their time to explore and select more items, resulting in higher sales per transaction.
Revenue Increase: Establishments implementing our systems have reported revenue boosts ranging from 10% to 50%. This surge is attributed to higher table turnover rates and the reduction of missed sales opportunities, as guests have the flexibility to order at their leisure without waiting for busy or lazy waitstaff. Additionally, the improved speed and quality of service lead to increased customer satisfaction, encouraging repeat visits. The use of digital menus also enhances the restaurant's online presence, enabling effective promotion on platforms like Facebook, Instagram, and TripAdvisor, which further drives visibility and patronage.
Operational costs have decreased by 10% to 35% through automation. Our system minimizes the time staff spend on administrative tasks such as billing and order management, allowing them to focus more on quickly delivering orders to tables.
Profit margins have improved by 20% to 30% thanks to several factors:
Overall, our self-ordering solutions not only streamline the dining experience for guests but also enhance the financial performance and operational flow for restaurants.
Ordering process in a typical restaurant VS. Doyo Model
1. Guests arrive at a restaurant and wait to be seated.
2. Guests are seated.
3. They receive grubby and unappealing paper menus.
1. Guests arrive at a restaurant and sit at the table.
2. They access the menu directly on their smartphones.
4. Guests read the paper menu, place the order to the server, who keys it into the system
5. The order is sent to the relevant department (i.e., bar, pizzeria, kitchen).
3. Guests place their orders via smartphone simultaneously with other members of their party.
7. The order is brought to the table once prepared
8. Guests finish eating and signal for the bill.
4. Food and receipt are delivered together, streamlining the dining experience. The kitchen notifies the waiter via phone app notification when the food is ready, reducing the time food sits waiting.
9. Guests request the bil
10. Payment is made by cash or credit card, often involving shared payment devices.
5. Guests pay by credit card directly through their smartphone, avoiding the need to handle shared devices.
6. Pop-up notifications to clients are particularly useful in settings without waiters, where guests collect their orders themselves.
Spend more time selling and less time fixing mistakes with self-ordering. Give your customers a pleasant dining experience with fewer interruptions.
Our self-ordering solutions are tailored to revolutionize how restaurants operate, making the dining experience seamless for customers while significantly boosting your business’s efficiency and revenue. Here’s why you should consider integrating our system:
Ideal for dine-in customers, this option allows guests to scan a QR code from their tables, access the menu, and order without the need for app downloads. It supports pre-payment with credit cards, Apple Pay, or Google Pay.
Perfect for takeaway orders, this system enables guests to order and pay immediately at an interactive station, enhancing the speed and convenience of service.
Both systems work to significantly cut down on queue times, improving customer satisfaction.
Allows entire parties to order at once, which is more efficient than traditional ordering methods.
Provide visual appeal and are updated in real-time, available in 22 languages and catering to guests with allergies.
Restaurants report a 10% to 50% increase in revenue due to higher table turnover and reduced missed sales opportunities.
Automation cuts operational costs by 10% to 35%, allowing staff to focus on delivering orders quickly rather than managing administrative tasks.
Improved by 20% to 30% thanks to faster service, increased ticket sizes, and streamlined workflows.
Orders are sent directly to a Kitchen Display System (KDS) that can be displayed on any internet-connected digital TV, enhancing kitchen efficiency. Guests and staff receive real-time notifications about order status, which ensures that food is delivered hot and fresh.
Experience the full capabilities of our self-ordering system with a 30-day free trial, no credit card required. This period allows you to test the complete flow of the system—from ordering to payment—to ensure it meets your needs and enhances your operational dynamics. By adopting our self-ordering solutions, you not only streamline your restaurant's operations but also enhance your financial performance and customer service. Don't miss out on this opportunity to transform your restaurant into a more efficient, profitable, and customer-friendly business. Join the multitude of restaurateurs who have elevated their dining service and customer satisfaction with our cutting-edge technology.
With DOYO, all customers in a party can order simultaneously from their smartphones. Make order processing prompt during peak hours with our self-ordering system. Reduce your customers’ wait times while freeing your staff to handle other duties.
Scan menu on the phone
Choose your language
Filter out ingredients per your preference or allergies
Images assist with decision-making
The guests place their own orders, and customizing their meals to suit their taste preferences. All the information they need is on their smartphones, enabling them to order autonomously, which makes their experience safer and more worthwhile. It’s highlyeffective for drive-thru customers because it saves them time waiting in line. Overall, it improves service speed and saves time, which enhances customer satisfaction and loyalty.
Self-ordering systems offer restaurateurs the flexibility to scale down the number of servers needed, since taking orders is no longer part of the process. , This takes a large bite out of your labor costs.
A visual menu adds to the restaurant’s overall reputation, giving your guests an enhanced experience with your brand’s look and feel. It adds a personal touch and leaves its mark on the customer’s mind.
An obvious benefit of a self-ordering system is reduced wait times. Your guests won’t have to stand in the line to order or wait for a server to take one. A few taps on the self-ordering system makes the whole process much faster and smoother for your guests.
Since your customers will be submitting orders on their own, your error rate will drop significantlyp. Thesoftware typically cuts down the “This is not what I ordered” conversations—the menu item photos play an incredible role in reducing miscommunication.
Restaurants can push targeted and intuitive upsell prompts as customers are creating their orders—offers, promotions, “buy 1 get 1 free” deals, daily specials, etc. With self-ordering system from DOYO, you can also include strategic tactics like adding extra paid toppings, opting for a meal combo, or upgrading to premium sides.
From a multilanguage menu to inventory management. We deliver the highest level of user experience to both you and your guests through our innovative software, workflows and design.
We provide two user-friendly self-ordering systems:
- Table QR Code: Ideal for dine-in services, allowing customers to scan and order directly from their tables.
- Kiosk: Suitable for takeaways, enabling customers to order and pay immediately at an interactive station.
- Table QR Code: Minimizes interruptions and maximizes convenience for a relaxed, sit-down meal.
- Kiosk: Facilitates a quick ordering process for customers on the go, enhancing service speed.
- Reduced Queue Times: Significantly cuts down waiting times.
- Simultaneous Ordering: Enables entire parties to order at once.
- Enhanced Customer Care: Allows orders to be verified and edited by servers before being sent to the kitchen.
- Employee Efficiency: Optional fixed service fees ensure fair compensation for servers.
