Take orders and organize them in service rounds
Ask the kitchen to prepare food by using the 'Call' function
Bill items before they are served (pay now, serve later)
Client self-orders can still be managed actively by the server, organized in rounds and submitted for preparation
Gone are the days when customers had to wait in long lines to place their orders or receive their bills. With the rise of technology, restaurants are moving toward digital systems that make things easier for customers. Table ordering systems are the best way for restaurants to improve the customer experience and make the whole dining experience more enjoyable.
The restaurant table ordering system eliminates the need for servers to take orders, freeing them up to focus on other aspects of customer service. With a contactless menu, customers can easily place their orders and even pay directly through a QR code. This not only saves time but also reduces the wait time for customers, making the dining experience smoother and more enjoyable.
DOYO is software for managing restaurant tables. It has a number of features that make running a restaurant easier. With DOYO, you can:
Take orders and organize them in service rounds.
Ask the kitchen to prepare food by using the ‘Call’ function.
Bill items before they are served (pay now, serve later).
Manage customer self-orders with the help of servers.
The table-ordering system not only makes things better for the customers, but it also provides a number of benefits for the restaurant:
Servers stay better informed and on top of orders by receiving push notifications once a customer places an order or when food is ready.There’s no need to invest in outdated and expensive terminals. Any iOS or Android device can access the digital menu.
The digital menu is fully customized to your needs, including easily changeable menu items, pricing, and layout.
Quickly organize and schedule your dishes—you can even define specific days or hours for different menu items.
The “Ready” function permits the kitchen to immediately inform the server that their guests' food is prepared.
Orders are placed by scanning a numbered QR code; no mistakes in assigning the order to the wrong table
Split bill functionality, including by item
Running a restaurant smoothly and efficiently can be challenging, especially with the constant influx of orders and customers. That's where DOYO's user-friendly interface and comprehensive POS system come into play. By incorporating digital menus and a real time tableside ordering system, DOYO streamlines the entire process, enabling restaurant managers to effectively manage their business operations. With real-time order tracking and a digital menu ordering system, staff can focus on delivering exceptional customer service, rather than being bogged down by manual order- taking and bill generation. This optimized workflow not only enhances the overall dining experience but also increases table turn and customer satisfaction. Additionally, DOYO offers an online ordering system and QR code ordering capabilities, enabling customers to conveniently place orders from their own devices. With DOYO's advanced POS systems, restaurant owners can revolutionize their operations, improve efficiency, and provide a seamless experience for both customers and staff.
Get in touch with us to learn more about DOYO and how it can revolutionize your restaurant operations.
No, they have a dedicated screen with enhanced functionalities. Instead of using their phone camera direclty, waiters/servers utilize the app to scan the QR code, ensuring fewer errors when assigning items to the wrong table. Unlike self-ordering by clients, waiters have the ability to organize items into service rounds and can prompt the relevant departments to start preparing food or drinks. These "called" items are given priority and displayed prominently on the Kitchen Display System (KDS) screens. This streamlined process enables waiters/servers to efficiently manage orders and ensures timely preparation and delivery of items.
To set up the smart-ordering and client pre-payment feature, follow these steps:
As the account owner or administrator with online payment access rights, access the restaurant screen.
Navigate to the payments section and select the option for online payments.
Submit the necessary data required for the setup process.
If you already have a Stripe account:
Provide your phone number and email address to initiate receiving payments.
If you are a new Stripe user:
Fill in the following details: country, type of business, first name, last name, email address, date of birth, home address, and phone number.
Select your industry as "food and drink".
If applicable, provide a website or Facebook page, and an Instagram link.
Choose the desired currency and specify the country of your bank account along with the IBAN.
Review the information provided to ensure there are no missing or required details.
Stripe will verify your account within 48 hours, after which you will be able to accept payments from customers at their tables.
By following these steps, you can easily set up the self-ordering and client pre-payment feature, enabling seamless ordering and payment processes for your restaurant.
Click on the menu connected to the specific QR code.
Access the settings option within the menu.
Locate the self-ordering feature and switch it off.
Additionally, as an alternative method, you can implement a pin code system where clients need to enter a code before submitting their order. This allows for better control over incoming orders. To set up the pin code feature:
Go to the restaurant settings.
Look for the option to set up the pin code.
Enter a desired pin code to be used by clients for order selection.
By following these steps, you can easily disable the self-ordering feature by switching it off in the settings menu. Alternatively, you can implement a pin code system for clients to request from waitstaff before placing their orders. This provides you with better control over the ordering process and allows for a more personalized experience.
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