Place an order and pay with Google Pay, Apple Pay, or credit card
Main Features
Guests view the menu items in their own language
Guests can exclude items containing certain allergens
Pictures help guests make quicker, better-informed decisions
Advantages
No Long Queues
Your guests don’t have to wait in long lines anymore.
Simultaneous Ordering
All members of a party can order simultaneously.
Customer Care
Items are reviewed by the server before submission to the kitchen.
Employee Care
A fixed service fee for servers is applied.
Self-Ordering: Save at least 5 minutes per table!
Ordering process in a typicak restaurant VS. Doyo Model
The ordering process today
Self Ordering with DOYO
Arriving
1. Guests arrive at a restaurant and wait to be seated
2. Be seated
3. Receive the menu
2. Be seated
3. Receive the menu
1. Guests arrive at a restaurant and sit at the table
Ordering
4. Guests read the paper menu, place the order to the server, who keys it into the system
5. The order is sent to the relevant department (i.e., Bar, Pizzeria, Kitchen)
5. The order is sent to the relevant department (i.e., Bar, Pizzeria, Kitchen)
2. Place the order via smartphone in parallel with the other guests in their party
Delivery
7. Bring the order to the table
8. Guests finish eating and ask for the bill
8. Guests finish eating and ask for the bill
3. Receive the food and receipt at the same time
Payment
9. Guests finish eating and ask for the bill
10. Pay by cash or credit card
10. Pay by cash or credit card
4. Pay by credit card, avoiding social contact or touching conventional payment devices
Spend more time selling and less time fixing mistakes with self-ordering. Give your customers a pleasant dining experience with fewer interruptions.
How a self-ordering system benefits customers
With DOYO, all customers in a party can order simultaneously from their smartphones. Make order processing prompt during peak hours with our self-ordering system. Reduce your customers’ wait times while freeing your staff to handle other duties.
Scan menu on the phone
Choose your language
Filter out ingredients per your preference or allergies
Images assist with decision-making
Convenient and contactless ordering
The guests place their own orders, and customizing their meals to suit their taste preferences. All the information they need is on their smartphones, enabling them to order autonomously, which makes their experience safer and more worthwhile. It’s highlyeffective for drive-thru customers because it saves them time waiting in line. Overall, it improves service speed and saves time, which enhances customer satisfaction and loyalty.
Self-ordering systems also offer benefits for restaurant owners
Reduces labor costs
Self-ordering systems offer restaurateurs the flexibility to scale down the number of servers needed, since taking orders is no longer part of the process. , This takes a large bite out of your labor costs.
Provides your customers an engaging experience
A visual menu adds to the restaurant’s overall reputation, giving your guests an enhanced experience with your brand’s look and feel. It adds a personal touch and leaves its mark on the customer’s mind.
Diminished wait times
An obvious benefit of a self-ordering system is reduced wait times. Your guests won’t have to stand in the line to order or wait for a server to take one. A few taps on the self-ordering system makes the whole process much faster and smoother for your guests.
Enhances order accuracy
Since your customers will be submitting orders on their own, your error rate will drop significantlyp. Thesoftware typically cuts down the “This is not what I ordered” conversations—the menu item photos play an incredible role in reducing miscommunication.
Increases check sizes
Restaurants can push targeted and intuitive upsell prompts as customers are creating their orders—offers, promotions, “buy 1 get 1 free” deals, daily specials, etc. With self-ordering system from DOYO, you can also include strategic tactics like adding extra paid toppings, opting for a meal combo, or upgrading to premium sides.
Let’s talk about how we can help your business grow
Get the tools to motivate and manage your team both inside and outside your restaurant and increase guest satisfaction. Send us a message and our specialists will get back to you.