Place an order and pay with Google Pay, Apple Pay, or credit card
Main Features
Guests view the menu items in their own language
Guests can exclude items containing certain allergens
Pictures help guests make quicker, better-informed decisions
Self-Ordering
Experience the future of dining with our innovative self-ordering system. Our restaurant self-ordering solution empowers customers to conveniently place their orders using our user-friendly self-ordering app. Clients are allowed to pay by credit card, apple pay and google pay. Scan Order & Pay.
Advantages
No Long Queues
Your guests don’t have to wait in long lines anymore.
Simultaneous Ordering
All members of a party can order simultaneously.
Customer Care
Items are reviewed by the server before submission to the kitchen.
Employee Care
A fixed service fee for servers is applied.
Self-Ordering: Save at least 5 minutes per table!
Ordering process in a typical restaurant VS. Doyo Model
The ordering process today
Self Ordering with DOYO
Arriving
1. Guests arrive at a restaurant and wait to be seated
2. Be seated
3. Receive the menu
1. Guests arrive at a restaurant and sit at the table
Ordering
4. Guests read the paper menu, place the order to the server, who keys it into the system
5. The order is sent to the relevant department (i.e., Bar, Pizzeria, Kitchen)
2. Place the order via smartphone in parallel with the other guests in their party
Delivery
7. Bring the order to the table
8. Guests finish eating and ask for the bill
3. Receive the food and receipt at the same time
Payment
9. Guests finish eating and ask for the bill
10. Pay by cash or credit card
4. Pay by credit card, avoiding social contact or touching conventional payment devices
Spend more time selling and less time fixing mistakes with self-ordering. Give your customers a pleasant dining experience with fewer interruptions.
How a self-ordering system benefits customers
With DOYO, all customers in a party can order simultaneously from their smartphones. Make order processing prompt during peak hours with our self-ordering system. Reduce your customers’ wait times while freeing your staff to handle other duties.
Scan menu on the phone
Choose your language
Filter out ingredients per your preference or allergies
Images assist with decision-making
Convenient and contactless ordering
The guests place their own orders, and customizing their meals to suit their taste preferences. All the information they need is on their smartphones, enabling them to order autonomously, which makes their experience safer and more worthwhile. It’s highlyeffective for drive-thru customers because it saves them time waiting in line. Overall, it improves service speed and saves time, which enhances customer satisfaction and loyalty.
Self-ordering systems also offer benefits for restaurant owners
Reduces labor costs
Self-ordering systems offer restaurateurs the flexibility to scale down the number of servers needed, since taking orders is no longer part of the process. , This takes a large bite out of your labor costs.
Provides your customers an engaging experience
A visual menu adds to the restaurant’s overall reputation, giving your guests an enhanced experience with your brand’s look and feel. It adds a personal touch and leaves its mark on the customer’s mind.
Diminished wait times
An obvious benefit of a self-ordering system is reduced wait times. Your guests won’t have to stand in the line to order or wait for a server to take one. A few taps on the self-ordering system makes the whole process much faster and smoother for your guests.
Enhances order accuracy
Since your customers will be submitting orders on their own, your error rate will drop significantlyp. Thesoftware typically cuts down the “This is not what I ordered” conversations—the menu item photos play an incredible role in reducing miscommunication.
Increases check sizes
Restaurants can push targeted and intuitive upsell prompts as customers are creating their orders—offers, promotions, “buy 1 get 1 free” deals, daily specials, etc. With self-ordering system from DOYO, you can also include strategic tactics like adding extra paid toppings, opting for a meal combo, or upgrading to premium sides.
Explore more
Frequently asked questions
The Doyo Order Self-Ordering Feature is a cutting-edge solution that allows restaurant customers to place their orders directly from their smartphones, providing a seamless and convenient dining experience.
Customers can simply scan a QR code placed on their table using their smartphone's camera. This will open the digital menu, enabling them to browse through the offerings, select their desired items, customize their orders, and make payments securely through various options, including credit cards, Apple Pay, or Google Pay.
Absolutely! The Self-Ordering System is designed with an intuitive interface, featuring vibrant food pictures and allergen filters to cater to various dietary preferences. Customers can easily navigate the menu and place their orders hassle-free.
No. You will need to use our full scale solution to access this feature.
Yes, it does! The Self-Ordering System offers automated menu translation into eight different languages, ensuring a seamless ordering experience for international customers.
Of course! While customers can place their orders through the Self-Ordering System, restaurant staff will be available for any additional assistance or queries throughout their dining experience. Waiters are also able to prioritize customer orders by using the kitchen “call” functions. Additionally, they can also organize the self ordered products in service rounds.
Yes, the Self-Ordering System supports bill splitting. Customers simply order and pay with their own phone. This will make bill splitting redundant. In case they choose to pay later, the waiter will do this.
Absolutely! Customers can customize their orders to cater to their specific preferences or dietary restrictions. They can leave notes or requests for the kitchen to ensure their meals are prepared exactly as desired. Additionally, restaurant owners can flag allergens in the food. Clients can exclude the food they are allergic to from the menu.
The Self-Ordering System streamlines the order-taking process, reducing waiting times and minimizing errors. It enhances operational efficiency, increases table turnover, and improves overall customer satisfaction, resulting in higher profitability for the restaurant.
The Self-Ordering System is designed for easy integration with the Doyo Cloud POS platform. It seamlessly syncs with the POS system, allowing for smooth order management and kitchen display integration.
Yes, you have full control over the Self-Ordering feature in the Doyo Order Cloud POS system. If you prefer not to offer self-ordering during certain periods or events, you can easily switch off the feature through the POS system's admin panel. This allows you to maintain a more personalized dining experience when desired.
Absolutely! The Doyo Order Cloud POS system allows you to add an extra layer of security and control by implementing a PIN code system for Self-Ordering. Customers can request a unique PIN code from their waiter, which they will need to enter on their smartphones to submit their orders. This feature ensures that only authorized customers can use the Self-Ordering option.
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