Stop wasting time making a table plan for your restaurant. Use numbered QR code instead!
Setting a numbered QR code on a restaurant or bar table has many advantages:
Reduce error connected to billing the wrong item to the wrong table down to 0.0%
Reduces waiters error in delivering items to the wrong table down zero to 0.0%
Reduces time in maintaining a digital table plan
Increases customer experience and satisfaction because the same numbered QR code can be used to display a digital menu with pictures and translated in 8 languages. It allows also for prepayment
Setting a numbered QR code on the table reduces ordering errors. Reduces maintenance efforts in table planning and increases client experience: the same numbered QR can be used by the client to see the menu. Or even order!
Digital table plans are annoying to set up and most of the time the cause confusion. Think about when a group of people is coming and you need to “merge the two tables in one” to avoid debiting items on two tables: you might end up billing only one table, while the items of the other will be debited to the next client. Think about the client that is sitting at the table next to the bar and his items need to be transferred to another table. And you forget “to move” the ordered items with him. Or, even worst, you debit them to the wrong table
Also, while table plan do make absolute sense to the manager doing them, for their employees (especially new one) might be difficult to understand. How many times do you see waiters walking around asking who ordered those items? Yes. You might put a number on the table to avoid confusion. But how many time, does that number gets moved around causing items to be ordered and delivered to the wrong table? There is more efficient ways to work and to invest precious time to focus on the client instead of maintaining a digital table plan. Start now by setting up a free digital menu with pictures and translations?
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Why should a restaurant use digital menus instead of paper Menu?The digital menu accessible to clients via their own smartphone are updatable in real time from any phone or laptop. This allows restaurant for real time price changes or to temporarily hide product which are out of stock. It also allows to add in few seconds new selling product. Having a menu on the table at all time, saves time! The client does not need to wait the server/waiter to bring him the menu to start reading it. As a result, the table turnover increases as well, bringing in more sales revenues to the restaurant.
Clients, can filter the food by allergens and exclude the items to which they are allergic to. Also, they are able to see the items in 8 languages and with pictures. This reduces the number of misunderstandings and increases their experience and satisfaction.
Having our digital menu increase on line and social media presence on platforms such as Facebook, Instagram and TripAdvisor. They have the option to add those links at the bottom of the menu. The client can be redirect there, so that he has the possibility to rate, follow or like your restaurant. The more people interact on line, the higher the number of people coming (assuming your offering is also good).
Last but not least, owners are able to run promotion in certain time ranges. For instance, if you have raw materials close to expiration day, you can reduce their stocks by offering a product discount before having to dispose them at a full loss. Or in case you have a bar and would like to schedule regular happy hours/discounts between certain working hours. Discounts lead to an increase the number of guests and sales volume.
There are always people who will continue preferring the old-fashioned paper menu. Especially elderly ones. It is good practice to have a couple of paper courtesy menus available for them to read. They could be edited and printed daily.
2 minutuesWhat is a KDS and why is it better than paper tickets?KDS stands as Kitchen Display System. Essentially, all orders are displayed digitally on a screen instead of been printed on a paper ticket. One screen fits up to 10 tables in one single view. Having a KDS solves practical issues such as changing the paper roll during the busy kitchen period times. Most importantly it allows for the kitchen staff to coordinate delivery to a table across different department by using the “Synchronization” functionality so that all people at the table eat at the same time. Currently in most of the restaurant such coordination across department is done physically by a manager (running between departments) or radio channels. Another big advantage of a KDS is to flag when the food is ready. The waiters who called the items will receive a notification on their phone/work device and will know it is time to pick up the food and “Deliver” it to the client. Once food is delivered by the waiter, the table will move at the back of the queue to that the next table can be start to be prepared. The last advantage of KDS are their environmental footprint. A heat laser printer consumes more energy than the average LED screen. On top also many Kilometers of high-quality printing paper per year! Such a waste ☹. For a well aired kitchen, you can use also a google smart tv as a KDS! What are you waiting for doing the switch?
1 minutues