How to Manage Different VAT and Sales Tax Models with Do Your Order

ByDo Your Order | 30 Jul 2025

9 minutes read

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👤 Who is this guide for?

This guide is intended for restaurant owners, administrators, and managers who operate in countries where VAT or sales tax rates vary depending on the sales channel (e.g., dine-in, delivery, takeaway, or kiosk). If you're responsible for pricing, menu setup, or compliance with local tax regulations, this article will help you configure your Do Your Order account correctly.

🧾 Why VAT/Sales Tax May Differ by Sales Channel

In many countries, taxes aren't just based on what you sell—but also how you sell it. For example:

• In Germany, dine-in food is taxed at a higher rate than takeaway.
  
  
• In Norway, tax rates vary for food depending on whether it's consumed on-premises or packaged to go.
  
  
• In Switzerland, beverages can have a different tax rate than food, depending on service type.
  
  

This means you can’t apply a “one size fits all” tax setup—your POS must adapt to different service models to remain compliant and accurate.

✅ How Do Your Order Makes This Easy

To accommodate this complexity, Do Your Order allows you to:

1. Duplicate Menus for Each Service Model

Start by duplicating your existing menu and renaming each copy based on its intended use. For clarity, we recommend names like:

• Dine In Menu
  
  
• Take Out Menu
  
  
• Delivery Menu
  
  
• Kiosk Menu
  
  
• POS Counter Menu
  
  

This ensures everyone on your team knows which menu applies where.

2. Adjust Each Product Accordingly

In each menu, you can:

• Change product names or descriptions
  
  
• Modify pricing
  
  
• Apply the correct VAT or sales tax rate
  This is especially helpful in countries where regulations or margins vary by service type.
  
  

3. Assign Menus to Specific Service Models

Within Do Your Order, you can assign each menu to one or more of the following models:

• POS (Counter Service)
  
  
• Kiosk (Self-Ordering)
  
  
• Dine In
  
  
• Take Out
  
  
• Delivery
  
  
• Or any combination of the above
  
  

This ensures that when your staff or customers place an order, the system loads the correct product set with the appropriate tax rate.

4. Select the Service Model in POS

In the POS screen, your staff can now choose the applicable service model before entering the order. Based on the selection (e.g., Take Out), Do Your Order will:

• Load the assigned menu
  
  
• Apply the correct pricing
  
  
• Calculate the appropriate VAT or sales tax
  
  

This feature minimizes mistakes and ensures tax compliance for every order.

🎯 Benefits of Using This Setup

• ✅ Full compliance with complex tax regulations
  
  
• ✅ Accurate invoices and financial reporting
  
  
• ✅ Simplified workflows for staff
  
  
• ✅ Clear menu structure tailored to each service model
  
  
• ✅ Reduced margin errors or pricing mismatches
  
  

🚀 Need Help Getting Started?

Follow these steps to implement this setup:

1. Go to the Menu Management section of your admin dashboard.
   
   
2. Duplicate your main menu and rename each version.
   
   
3. Adjust product details and tax settings.
   
   
4. Assign each menu to the correct service model.
   
   
5. Train your team to select the correct service model when using the POS.
   
   

👉 Click here for a full guide on using the POS screen in different scenarios

Still have questions? Contact us at info@doyourorder.com or use the in-app help button.