Restaurant Employee Management System: Streamlining Operations for Maximum Efficiency

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Finding it difficult to make time in your day to manage employees? Restaurant owners have to deal with a plethora of daily tasks. You likely have a lot on your plate, from scheduling employees to monitoring employee attendance to preparing payroll. As a restaurant owner, an employee management system can free up your time by simplifying these essential human resource responsibilities and processes. And finding a point-of-sale system that provides a comprehensive experience can be a game-changer.

Managing a restaurant is no easy task. From hiring and training employees to scheduling shifts and handling payroll, a lot of moving parts need to be coordinated for a smooth and successful operation. One key aspect of this process is employee management.

A good restaurant employee management system  can  keep track of employee information, manage schedules, and make sure that all staff members are properly trained with the tools they need to do their jobs. With the right management tools and processes in place, restaurant managers can streamline operations and improve overall efficiency, leading to increased productivity and better customer satisfaction.

The Importance of Employee Management

The restaurant’s success is heavily dependent on the performance of its employees. From servers and cooks to dishwashers and hosts, each staff member plays an important role in creating a positive experience for customers. It’s therefore  important for restaurant managers to be able to manage and motivate their employees well, so they can do their best work.

A good workforce management system can help with this by giving you tools to schedule shifts, keep track of employee progress, process payroll, and handle other administrative tasks. This means managers can stay on top of their staff to ensure everyone is working together to meet your customers’ needs.

Key Features of an Employee Management System

Managers can streamline operations and improve efficiency with an effective workforce management system. Some of the most important features to look for include:

  • Scheduling: A scheduling tool that makes it easy for managers to make and manage schedules, shift assignments, and time-off requests.

  • Performance tracking: A way to track employee performance to identify areas where additional training or support may be needed.

  • Payroll and benefits: Tools for handling payroll and benefits administration, including tracking hours worked, calculating pay rates, and managing vacation time.

  • Communication: A way for managers to easily communicate with employees, including sending announcements, updates, and important information.

  • Training and development: Tools for tracking employee training and development, including online tutorials, quizzes, and certification programs.

Implementing an Employee Management System

Implementing an employee management system can seem like a daunting task, but it doesn't have to be. By taking a step-by-step approach, restaurant managers are able to fully integrate the system into their operations and start realizing the benefits right away.

Here are a few tips for getting started:

  1. Identify your needs: Before selecting an employee management system, take the time to identify and list your specific needs. Consider factors like the size of your staff, your budget, and which specific aspects of managing employees you want to simplify.  

  1. Choose the right system: Once you have a clear idea of your needs, research different systems, compare their features, read reviews, and ask other managers for their opinions and experiences. Which one checks off the important items on your list? This will help you make the most informed decision about which system is the best fit for your restaurant..

  1. Train your employees: Once you have chosen an employee management system, train your employees to use it properly. This will make sure everyone is on the same page and using the system effectively.

  1. Stay on top of updates: As with any software, employee management systems are updated regularly. Stay on top of updates to take advantage of new features as soon as they become available.


A well-designed restaurant employee management system from DOYO can be an effective tool for getting the most from your staff, freeing you to focus on other management tasks. Throw away the pen and paper—choose a system instead that will save you both time AND money.


Why should a restaurant use digital menus instead of paper Menu?

The digital menu accessible to clients via their own smartphone are updatable in real time from any phone or laptop. This allows restaurant for real time price changes or to temporarily hide product which are out of stock. It also allows to add in few seconds new selling product. Having a menu on the table at all time, saves time! The client does not need to wait the server/waiter to bring him the menu to start reading it. As a result, the table turnover increases as well, bringing in more sales revenues to the restaurant. 

Clients, can filter the food by allergens and exclude the items to which they are allergic to. Also, they are able to see the items in 8 languages and with pictures. This reduces the number of misunderstandings and increases their experience and satisfaction. 

Having our digital menu increase on line and social media presence on platforms such as Facebook, Instagram and TripAdvisor. They have the option to add those links at the bottom of the menu. The client can be redirect there, so that he has the possibility to rate, follow or like your restaurant. The more people interact on line, the higher the number of people coming (assuming your offering is also good).

Last but not least, owners are able to run promotion in certain time ranges. For instance, if you have raw materials close to expiration day, you can reduce their stocks by offering a product discount before having to dispose them at a full loss. Or in case you have a bar and would like to schedule regular happy hours/discounts between certain working hours. Discounts lead to an increase the number of guests and sales volume.

There are always people who will continue preferring the old-fashioned paper menu. Especially elderly ones. It is good practice to have a couple of paper courtesy menus available for them to read. They could be edited and printed daily.

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What is a KDS and why is it better than paper tickets?

KDS stands as Kitchen Display System. Essentially, all orders are displayed digitally on a screen instead of been printed on a paper ticket. One screen fits up to 10 tables in one single view. Having a KDS solves practical issues such as changing the paper roll during the busy kitchen period times. Most importantly it allows for the kitchen staff to coordinate delivery to a table across different department by using the “Synchronization” functionality so that all people at the table eat at the same time. Currently in most of the restaurant such coordination across department is done physically by a manager (running between departments) or radio channels. Another big advantage of a KDS is to flag when the food is ready. The waiters who called the items will receive a notification on their phone/work device and will know it is time to pick up the food and “Deliver” it to the client. Once food is delivered by the waiter, the table will move at the back of the queue to that the next table can be start to be prepared. The last advantage of KDS are their environmental footprint. A heat laser printer consumes more energy than the average LED screen. On top also many Kilometers of high-quality printing paper per year! Such a waste ☹. For a well aired kitchen, you can use also a google smart tv as a KDS! What are you waiting for doing the switch?

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