Point of Sale System: What Stands Out for Those Who Invest in It

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POS systems have been easing out the transaction system for restaurants and customers for a very long time now. A comprehensive POS system makes every process much simpler, easier, and faster. And if you are still not convinced, here’s a rundown of the top benefits of using POS—see how dramatically it can improve the overall efficiency of your business:

  • Inventory control

Running a restaurant successfully requires the ability to manage the inventory properly. A good restaurant POS system streamlines the overall workflow, making it easier to complete tasks. Planning inventory can be a daunting task when done manually, but a POS system makes it easy by generating forecast reports to coordinate inventory ordering.

  • Labor management

These days, POS systems come with a functionality called "clock." It lets employees clock in and out on a POS terminal. Other functions give you ways to keep track of who each member is and how much access they have to the system. "Voids" and "returns" functions are particularly important for keeping employee theft to a minimum.

  • Loss prevention

Modern POS systems can instantly detect and report potentially fraudulent activities in a restaurant. Analyzing this information on a granular level can help you identify trends by location, server, or transaction. Furthermore, it can reduce diminishment, which increases your profit margin.

  • Reduces wait time

Customers are all different. They can order anything from appetizers and dishes of the day to drinks and desserts, and restaurants have to be prepared for everything. This is why restaurants usually have different prep stations for different dish types (drinks, appetizers, main courses, desserts, etc.). This makes it hard to place and prepare orders in the kitchen, which can cause service delays or even the wrong dish to be brought out. To make up for these errors, one can ease out with POS software that is integrated with multiple servers on a single line.

The use of software fosters faster processing, on-time food delivery, and improved table management. In this way, restaurants can improve how well they run, make customers happier, and cut down on wait times.

  • Easy inventory tracking

Keeping track of your restaurant's inventory is a must if you want to control food costs and keep making money. This is what a restaurant POS system simplifies for you by calculating accurate figures for product movement and patterns of usage. Having this real-time data improves efficiency and ensures adequate item stock. It also reduces labor, waste, and food costs.

  • Error control

Keeping your customers happy and satisfied with your food and service should be your primary goal, and to meet that goal, you need to have everything in place to minimize mistakes: Having a point-of-sale system will seal the deal for you. Handwritten orders can be misread, which can be confusing for chefs, servers, and customers. This can lead to wasted food and poor service. A good POS system cuts down on mistakes by clarifying staff communications.

  • Advanced security levels

Do you want to keep your restaurant's data safe from hackers and fraudsters? Using restaurant point-of-sale software, you can give each department or employee a different level of access to reach your goal. For instance, your kitchen staff can be restricted to order-related data only.

  • Payment Related Benefits

There are several payment-related benefits that restaurants can enjoy by using a POS system:

  1. Faster transactions: With a POS system, payments can be processed quickly and accurately, reducing the time customers spend waiting to pay their bills. This can help improve customer satisfaction and reduce wait times for tables.

  1. Increased efficiency: POS systems can automate many of the manual processes involved in handling payments, such as splitting bills, calculating tips, and reconciling cash at the end of the day. This can help restaurant staff save time and reduce errors.

  1. Improved security: POS systems can help reduce the risk of fraud by securely storing payment information and preventing unauthorized access. Additionally, some systems offer encryption and other security features to protect customer data.

  1. Expanded payment options: POS systems can accept a wide range of payment methods, including credit and debit cards, mobile payments, and even cryptocurrencies. This can help restaurants attract more customers and make it easier for them to pay for their meals.

  1. Enhanced reporting and analytics: POS systems can provide detailed reports on sales, inventory, and other metrics, allowing restaurants to track their financial performance and make data-driven decisions. This can help improve profitability and streamline operations.

Overall, a POS system can help restaurants improve the payment experience for their customers, streamline their operations, and boost their bottom line.

In Summary

With the right POS software, you can improve how your customers feel about your restaurants, bars, and cafes as a whole. You can easily keep track of menus and give customers different ways to pay, which gives them financial flexibility. It increases the speed of service, resulting in more satisfied customers.

It’s natural for a business owner to have second thoughts about spending a sizable sum on new software. But investing in a POS system will pay off in a big way for you, your employees, your bottom line, and most of all, your customers.

Restaurant POS software by DOYO is easy to use and can be operated from any iOS or Android device. It will conveniently print receipts via  a wireless Bluetooth connection. 


Why should a restaurant use digital menus instead of paper Menu?

The digital menu accessible to clients via their own smartphone are updatable in real time from any phone or laptop. This allows restaurant for real time price changes or to temporarily hide product which are out of stock. It also allows to add in few seconds new selling product. Having a menu on the table at all time, saves time! The client does not need to wait the server/waiter to bring him the menu to start reading it. As a result, the table turnover increases as well, bringing in more sales revenues to the restaurant. 

Clients, can filter the food by allergens and exclude the items to which they are allergic to. Also, they are able to see the items in 8 languages and with pictures. This reduces the number of misunderstandings and increases their experience and satisfaction. 

Having our digital menu increase on line and social media presence on platforms such as Facebook, Instagram and TripAdvisor. They have the option to add those links at the bottom of the menu. The client can be redirect there, so that he has the possibility to rate, follow or like your restaurant. The more people interact on line, the higher the number of people coming (assuming your offering is also good).

Last but not least, owners are able to run promotion in certain time ranges. For instance, if you have raw materials close to expiration day, you can reduce their stocks by offering a product discount before having to dispose them at a full loss. Or in case you have a bar and would like to schedule regular happy hours/discounts between certain working hours. Discounts lead to an increase the number of guests and sales volume.

There are always people who will continue preferring the old-fashioned paper menu. Especially elderly ones. It is good practice to have a couple of paper courtesy menus available for them to read. They could be edited and printed daily.

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What is a KDS and why is it better than paper tickets?

KDS stands as Kitchen Display System. Essentially, all orders are displayed digitally on a screen instead of been printed on a paper ticket. One screen fits up to 10 tables in one single view. Having a KDS solves practical issues such as changing the paper roll during the busy kitchen period times. Most importantly it allows for the kitchen staff to coordinate delivery to a table across different department by using the “Synchronization” functionality so that all people at the table eat at the same time. Currently in most of the restaurant such coordination across department is done physically by a manager (running between departments) or radio channels. Another big advantage of a KDS is to flag when the food is ready. The waiters who called the items will receive a notification on their phone/work device and will know it is time to pick up the food and “Deliver” it to the client. Once food is delivered by the waiter, the table will move at the back of the queue to that the next table can be start to be prepared. The last advantage of KDS are their environmental footprint. A heat laser printer consumes more energy than the average LED screen. On top also many Kilometers of high-quality printing paper per year! Such a waste ☹. For a well aired kitchen, you can use also a google smart tv as a KDS! What are you waiting for doing the switch?

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