Navigating the Fiscal Framework for Restaurants and Hospitality in Europe: A Comprehensive Guide

Doyo - DoYourOrder Navigating the Fiscal Framework for Restaurants and Hospitality in Europe: A Comprehensive Guide

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The landscape of fiscal compliance for restaurants and hospitality businesses across Europe is as diverse as the continent itself. With each country implementing its own set of rules and regulations to ensure tax compliance and reduce fraud, navigating this complex environment can be a daunting task for businesses operating in or expanding to European markets. This guide aims to demystify the fiscal requirements across various European countries, highlighting the importance of understanding and adhering to local fiscal laws to ensure seamless operations and avoid potential legal pitfalls.

From the adoption of software-based fiscalization systems to the mandatory use of certified fiscal devices, the approach to fiscal compliance varies significantly from one country to another. For businesses utilizing 'Do Your Order,' a popular platform for managing restaurant and hospitality operations, compliance with these fiscal regulations is crucial. This article provides an overview of the fiscal compliance status of 'Do Your Order' in key European countries, offering insights into how restaurants and hospitality businesses can navigate the fiscal landscape effectively.

As we delve into the specifics of each country's fiscal requirements, it's important for businesses to stay informed about the latest developments and ensure that their operations are fully compliant with local laws. Whether it's adapting to new software fiscalization standards or integrating certified fiscal devices, understanding the fiscal framework is essential for the success and legality of your business operations in Europe.

Let's explore the fiscal compliance landscape across Europe, examining the status of 'Do Your Order' in various countries and providing valuable information for restaurants and hospitality businesses aiming to thrive in this complex regulatory environment.

ALBANIA (Not Compliant)

Osumi Canyon

Restaurant who want to use do your order in Albania, would not be complaint with the local fiscal autorieties and need an additional fiscal cash register. In 2019, Albania transitioned to a software-based fiscalization system, phasing out the need for fiscal device certification and introducing mandatory POS application certification. This shift, formalized by the 2020 tax reform, enhanced tax collection, reduced the grey economy, and streamlined tax processes. However, it's important to note that Do Your Order, cannot be utilized as a standalone fiscal solution.

In 2019, Albania introduced the Law on Invoice and Circulation Monitoring System, marking a significant shift in its fiscalization approach. This law established a software-based fiscalization system, eliminating the need for fiscal device certification and instead requiring mandatory certification of POS (Point of Sale) applications.

Key points in the fiscal law timeline for Albania include:

Introduction of Software-Based Fiscalization (2019): The 2019 law initiated the transition from a hardware-based to a software-based fiscalization system. This system relies on real-time communication between taxpayers and tax authorities through the exchange of XML messages.

Mandatory POS Application Certification (2020): With the shift to software-based fiscalization, Albania made it mandatory for all POS applications to be certified, ensuring compliance and secure data exchange between businesses and the tax authorities.

Benefits of the 2020 Tax Reform: The implementation of the software-based fiscalization system in 2020 led to several positive outcomes, including:

  • Enhanced tax collection efficiency.
  • Reduction in the grey economy, leading to a more transparent and accountable financial environment.
  • Streamlined tax filing and inspection processes, making it easier for businesses to comply with tax regulations and for authorities to monitor and enforce tax laws.

AUSTRIA (Complaint soon)

VIENNA

Do Your Order is working on making its solution compliant with all restaurant in Austria. Austria's fiscalization system, established in 2016, mandates the use of the Fiscal Journal (DEP) and digital signatures for financial transparency. Currently, the 'Do Your Order' platform for restaurants does not comply with these fiscal standards. However, efforts are in progress to ensure its future compliance.

The fiscalization system in Austria, introduced in 2016, aims to enhance financial data integrity, reduce tax fraud, and promote fairness. It involves two key stages:

Creation of the Fiscal Journal (DEP): Implemented at the start of 2016, the DEP records all cash transactions and receipts in real-time, ensuring data accuracy and security. It can be stored locally, centrally, or in the cloud, and must be readily accessible for authority audits.

Mandatory Digital Signature: From April 2017, each cash receipt must have a digital signature, further securing financial data against fraud or manipulation.

Austria employs both hardware and software in its fiscalization, with a unique 'closed system' for large retailers (more than 30 cash registers). This system allows for a streamlined process, requiring a special government-issued certificate instead of registering each POS individually, ensuring compliance while maintaining data integrity and transparency.

Belgium (Compliant)

Ghent Old town

Do Your Order is compliant with Belgium's fiscalization requirements for restaurants with a turnover below EUR 25,000

Do Your order is compliant with Belgium's fiscalization requirements for restaurants with a turnover below EUR 25,000. There is no plan at the moment to implement a fiscal complaint solution for restaurants above this threshold. The main reason being this is the most complex legal framework in Europe for cash registers. A pure nightmare.

In Belgium, fiscalization is required for all on-premise sales in the HORECA sector for businesses with a turnover exceeding EUR 25,000. This involves registering sales in a certified cash register system and issuing fiscal receipts, without automatic data exchange with the Tax Authorities. Since July 1, 2016, compliance is monitored by the FPS Finance, with penalties for non-compliance. Fiscal devices include cash registers or POS systems with a Fiscal Data Module and a VAT Signing Card.

Belgium mandates fiscalization for on-premise sales in restaurants and catering services for taxpayers with annual turnovers above EUR 25,000. This regulation necessitates the registration of each sale in a certified cash register system and the issuance of a fiscal receipt. Unlike some fiscal systems, Belgium does not require automatic data exchange with the Tax Authorities. To ensure the accuracy and reliability of fiscal data, only predefined devices that have passed a certification process meeting the FPS Finance requirements are allowed. This includes hardware and software components of fiscal devices, such as cash registers, POS systems, and a fiscal data module, all of which must undergo mandatory certification. The implementation of the tax cash register system (SCE) in the HORECA industry on July 1, 2016, marked a significant step in enforcing these regulations, with the tax administration applying penalties for non-compliance. The fiscal devices currently in use are characterized by a combination of a cash register or a POS system integrated with a special control module, which includes a Fiscal Data Module and a VAT Signing Card, under the oversight of the FPS Finance, the official Tax Authority responsible for fiscal obligations.

BULGARIA (Not Compliant)

Basarbov

In Bulgaria, the fiscalization requirements are stringent, with mandatory use of fiscal devices and specific POS software declaration procedures. The regulation, evolving since 2006, includes updates like USN generation, QR code receipts, and rules for e-shops. 'Do Your Order' cannot serve as a standalone fiscal solution in Bulgaria due to these comprehensive requirements, and there are no plans to adapt it for such use in the future.

Bulgaria's fiscalization framework is characterized by its rigorous enforcement and the detailed obligations it imposes on businesses, particularly in the restaurant sector. Since the main fiscal regulation's inception in 2006, numerous updates have been integrated into Ordinance H-18, introducing a variety of deadlines, adjustments, and both mandatory and optional rules. Key among these updates are the introduction of a Unique Sales Number (USN) generated by POS software at the start of transactions, the incorporation of QR codes on receipts, specific handling of vouchers, and distinct regulations for e-commerce. Additionally, the transition to the Euro as the official currency has been accompanied by its own set of fiscal adjustments.

The type of fiscalization required in Bulgaria is hardware-based, underscoring the importance of physical fiscal devices in meeting the country's compliance standards. These devices, along with the declaration procedures for the POS software, are subject to strict rules to ensure proper functionality and compliance. Given the complexity and specificity of Bulgaria's fiscal requirements, 'Do Your Order' cannot be utilized as a standalone fiscal solution within this regulatory environment. The system's inability to meet the comprehensive fiscal device and software declaration requirements means that it cannot provide the necessary fiscal compliance for restaurants. Furthermore, there are no intentions to modify 'Do Your Order' to meet these stringent Bulgarian fiscal standards in the foreseeable future, emphasizing the need for businesses to seek alternative compliant fiscal solutions.

Croatia (Not Compliant) 

Zadar

Croatia employs an online fiscalization system requiring each transaction receipt to be authorized in real-time by the Tax Authorities via the Internet. This system mandates retailers to have POS systems with Internet access for sending and receiving transaction data, including specific identification keys for receipts. In case of no Internet connection, transactions must be reauthorized within 48 hours. 'Do Your Order' cannot function as a standalone fiscal solution in Croatia due to these specific online fiscalization requirements, and there are no future plans to adapt it for this purpose.

Croatia's fiscalization system is a sophisticated model of online fiscalization, introduced on January 1st, 2013, making it one of the first countries to implement real-time Internet-based transaction authorization for fiscal compliance. This system necessitates that every transaction processed by a retailer must be sent to the Tax Authorities' server for authorization. The server, in turn, provides identification keys that are required to be printed on each receipt, ensuring a high level of transaction data supervision and analysis by the Tax Authority.

The core of this system is the mandatory online authorization, which demands that POS systems are equipped with Internet access to communicate with the central server. This setup allows for continuous customer service, even in situations where Internet connectivity is lost. However, in such cases, the law requires that transactions conducted offline must be reauthorized within a 48-hour window, ensuring compliance with fiscal regulations.

Given the type of fiscalization in Croatia is software-based, focusing on real-time data transmission and authorization, 'Do Your Order' is not compatible as a standalone fiscal solution within this regulatory framework. The specific requirements for online transaction authorization and the need for continuous Internet access for POS systems mean that 'Do Your Order' cannot meet the Croatian fiscal law's demands. Moreover, there are no intentions to modify 'Do Your Order' to comply with Croatia's online fiscalization requirements in the foreseeable future. This highlights the necessity for businesses operating in Croatia to seek alternative solutions that fully comply with the country's unique and stringent fiscalization standards.

CZECH REPUBLIC (Compliant)

The Czech Republic's online fiscalization system, mandatory for transactions from December 2016, was suspended in 2020 due to the pandemic and ultimately cancelled in 2023. Since then, restaurants and hospitality businesses are no longer required to send sales data for tax authorization, making the Czech Republic a non-fiscal country. This change means that 'Do Your Order,' a restaurant POS, does not need to be adapted as a fiscal solution for these sectors, as there are no fiscal compliance requirements to meet.

In the Czech Republic, an online fiscalization system was implemented in December 2016, compelling restaurants and hospitality businesses to submit all cash or cash-like transactions to the Tax Authority for online authorization. This system aimed to streamline tax reporting and ensure compliance across the sector. However, the advent of the global pandemic in 2020 led to the suspension of this system, reflecting the unprecedented economic challenges faced by businesses, particularly in the restaurant and hospitality industry.

In a significant move, the Czech government decided to cancel the fiscalization system entirely in 2023, recognizing that it no longer fulfilled its intended objectives. This decision marked the Czech Republic's transition to a non-fiscal country from January 1, 2023, thereby abolishing the requirement for businesses to send sales data to the tax authority for authorization. The cancellation also included the complete abolition of the Electronic Records of Sales (EET) Portal, which was integral to the fiscalization process.

For restaurant and hospitality businesses, this regulatory change has profound implications. It eliminates the need for compliance with online fiscalization requirements, thereby simplifying operations and reducing administrative burdens. As a result, 'Do Your Order' and similar systems no longer need to incorporate specific functionalities to meet Czech fiscal regulations, as there are no such requirements in place. This development allows businesses in the restaurant and hospitality sectors to focus more on service delivery and less on fiscal compliance, without the need for adapting to or investing in specialized fiscal solutions.

DENMARK (Partial Compliance)

Short Summary for Restaurant and Hospitality Businesses in Denmark:

In Denmark, fiscalization is centered around software functionalities, with no specific hardware requirements mandated. Since 2019, Danish law requires POS systems to incorporate functionalities like transaction signing, chaining, and maintaining an electronic journal. 'Do Your Order' is compliant with these regulations, but businesses need to request data exports on an ad hoc basis for us to provide them in the SAF-T format or any other format desired by the Danish Tax Authority.

Denmark's approach to fiscalization significantly focuses on software functionalities rather than hardware implementations. This shift in focus was solidified with the introduction of fiscal requirements in 2019, which mandated that POS systems used by businesses, including those in the restaurant and hospitality sectors, must include specific functionalities. These functionalities are crucial for compliance and include the signing and chaining of transactions, as well as the maintenance of an electronic journal. Furthermore, for audit purposes, businesses are required to submit their transaction data in the Standard Audit File for Tax (SAF-T) format, as outlined in the technical regulations provided by the Danish Tax Authority.

'Do Your Order' aligns with Denmark's fiscalization requirements by ensuring that our system supports the necessary functionalities for transaction signing, chaining, and data storage. However, to fully comply with Danish regulations, businesses must proactively request data exports from us. Upon request, we can export the transaction data in the SAF-T format or any other specified format required by the Danish Tax Authority. This process allows businesses to meet the audit and reporting requirements set forth by Danish law, ensuring compliance while maintaining the flexibility to manage data exports according to their specific needs.

For restaurant and hospitality businesses operating in Denmark, this means that while 'Do Your Order' provides the foundational compliance with Danish fiscal laws, the responsibility for initiating data exports for audit purposes lies with the business itself. This approach ensures that businesses can remain compliant with Danish fiscal regulations while having the flexibility to manage how and when their transaction data is exported and submitted to the tax authorities.

Federation of Bosnia and Herzegovina (not compliant):

In the Federation of Bosnia and Herzegovina, fiscalization is governed by laws introduced in 2010, requiring every retail business, including restaurants and hospitality services, to record all transactions using fiscal devices, regardless of the payment method. Daily and periodic reports are mandatory. 'Do Your Order' is not compliant with these hardware-based fiscal requirements and does not plan to become compliant in the future. 

The fiscalization framework in the Federation of Bosnia and Herzegovina, established by the Fiscal Law of 2010, mandates comprehensive recording and reporting requirements for all retail businesses. This includes the necessity for restaurants and hospitality businesses to use fiscal devices for recording every transaction, irrespective of the payment method used by customers. The law further requires the generation of daily reports at the end of each working day, with these reports being printed and stored for each fiscal device. Additionally, periodic reports must be compiled and printed on the last day of each tax period, ensuring detailed record-keeping and compliance with fiscal regulations.

The type of fiscalization mandated in the Federation of Bosnia and Herzegovina is hardware-based, emphasizing the use of physical fiscal devices for compliance. Given the specific requirements for hardware fiscal devices and the comprehensive daily and periodic reporting obligations, 'Do Your Order' does not meet the fiscal compliance standards set forth by the Federation of Bosnia and Herzegovina. Furthermore, there are no intentions to adapt 'Do Your Order' to comply with these hardware-based fiscal requirements in the future.

For restaurant and hospitality businesses operating within this jurisdiction, it is crucial to understand that 'Do Your Order' cannot serve as a fiscal compliance solution under the current legal framework. Businesses must seek alternative fiscal devices and systems that are specifically designed to meet the hardware-based fiscalization requirements of the Federation of Bosnia and Herzegovina. This will ensure full compliance with the law, avoiding potential legal and financial penalties associated with non-compliance.

France (not complaint):

France's fiscalization system, effective from January 1st, 2018, mandates the use of government-certified POS systems to ensure transparency and prevent fraud. This system requires the digital signing and sequencing of transactions, regular reporting, and archival of data. 'Do Your Order' is currently not compliant with these software-based fiscal requirements but plans to achieve compliance in the future to support restaurants and hospitality businesses in adhering to French fiscal laws.

The fiscalization framework in France is characterized by its emphasis on preventing fraud through data alteration or software modifications, making it uniquely complex compared to other European fiscal systems. A critical component of this system is the requirement for all point-of-sale (POS) systems to be certified by authorized bodies such as InfoCert or LNE. This certification ensures that POS systems comply with stringent regulations, including the digital signing and sequencing of transactions, fiscalization of transactions, regular reporting to authorities, and the preservation of archival data with digital signatures.

Implemented officially on January 1st, 2018, the French fiscalization system is designed to enhance the accuracy, security, and transparency of financial transactions. This is achieved by ensuring that all transactions are digitally signed in real-time, with comprehensive records maintained, including date and time stamps. Additionally, the system mandates the archiving of these records with digital signatures and requires that all system events be signed and recorded for future reference.

As of now, 'Do Your Order' does not meet the specific software-based fiscal requirements set forth by the French fiscalization system. However, recognizing the importance of compliance for restaurants and hospitality businesses operating in France, there are plans to adapt 'Do Your Order' to meet these requirements in the future. This commitment to becoming compliant will enable businesses using 'Do Your Order' to ensure their financial transactions are secure, tamper-proof, and fully aligned with the French government's regulations, thereby facilitating more accurate and efficient tax calculation and collection processes.

Germany (Fully compliant) 

Germany's fiscalization system, enhanced by the 'Kassengesetz' and the requirement for Technical Security Element (TSE) integration, mandates certified solutions for POS systems to ensure secure and transparent financial transactions. 'Do Your Order' is fully compliant with these German fiscal requirements, offering two solutions for restaurants and hospitality businesses: adopting our cloud solution for an additional €100 per year per restaurant or utilizing special EPSON printers that are supported by our system.

The fiscalization landscape in Germany has undergone significant evolution since 2016, culminating in a robust framework aimed at preventing the manipulation of digital records and enhancing the transparency of financial transactions. The introduction of the 'Kassengesetz' at the end of 2016 laid the groundwork for a fiscalization system centered around the Technical Security Element (TSE). This system requires all point-of-sale (POS) systems to incorporate TSE, which must be reported to and registered with the Tax Authority. The TSE, certified by the government, includes a security module, secured memory, and a digital interface, ensuring the secure recording and storage of all transactions.

In response to these regulations, 'Do Your Order' offers full compliance with Germany's fiscal requirements through two distinct solutions tailored for the restaurant and hospitality sectors. The first option is the adoption of our cloud solution, available for an additional fee of €100 per year per restaurant. This solution ensures that all transactions are securely processed and recorded in accordance with the TSE requirements, providing a seamless and compliant fiscal operation.

Alternatively, for businesses that prefer a hardware-based solution, 'Do Your Order' supports the use of special EPSON printers that are equipped to meet the TSE requirements. These printers, when integrated with our system, offer a compliant solution that aligns with the German fiscal laws, ensuring that transactions are securely captured and stored.

By offering these two solutions, 'Do Your Order' ensures that restaurants and hospitality businesses operating in Germany can choose the most suitable option for their operations, guaranteeing compliance with the fiscal laws and contributing to the integrity and transparency of the financial ecosystem in Germany.

Greece (Compliant)

Greece's fiscalization system, requiring hardware-based fiscal devices since 1988 and updated in 2012 with further amendments, mandates the use of fiscal printers or ECR devices capable of sending data online to fiscal authorities and supporting QR codes on receipts. 'Do Your Order' is fully compliant with Greek fiscal requirements by supporting special fiscal printers from Epson or Star Micronics, ensuring seamless integration and adherence to the latest fiscal laws.

Greece, a pioneer in fiscalization with its system in place since 1988, has seen significant updates to its fiscal laws, most notably in 2012, with subsequent amendments to accommodate technological advancements and enhance compliance mechanisms. The most recent changes have emphasized the need for fiscal printer upgrades, the mandatory use of QR codes on receipts, and the requirement for devices to send transaction data directly to the tax authorities' servers in real-time.

In this hardware-based fiscalization landscape, the use of compliant fiscal devices is obligatory for businesses, including those in the restaurant and hospitality sectors. These devices, specifically fiscal printers or Electronic Cash Registers (ECR), must not only facilitate the online transmission of fiscal data upon each transaction but also synchronize their time settings automatically with the tax authorities' information system.

To align with these requirements, 'Do Your Order' offers full compliance for businesses operating in Greece through the support of specialized fiscal printers from leading manufacturers, Epson and Star Micronics. These printers are designed to meet the stringent requirements set forth by Greek fiscal laws, including the ability to send data online to fiscal authorities, support for QR codes on receipts, and automatic time synchronization with the tax authorities' systems.

By integrating 'Do Your Order' with these certified fiscal printers, restaurants and hospitality businesses in Greece can ensure they are fully compliant with the national fiscal regulations. This solution not only facilitates adherence to the law but also streamlines the process of issuing receipts and managing fiscal data, thereby enhancing operational efficiency and ensuring transparency in financial transactions.

Hungary (Not Compliant):

Hungary's fiscalization system is notably complex, requiring both fiscal devices and POS software to be certified by the NAV (Hungarian Tax and Customs Office). The system mandates strict integration standards between POS software and fiscal printers, including error handling and mandatory functionalities. 'Do Your Order' is not compliant with Hungary's fiscal requirements and does not plan to seek compliance in the future.

The fiscalization framework in Hungary is characterized by its complexity and stringent requirements, distinguishing it significantly from other fiscal systems. In Hungary, both the fiscal devices, such as fiscal printers, and the POS software used by businesses, including those in the restaurant and hospitality sectors, must undergo a certification process by the NAV (Hungarian Tax and Customs Office). This certification ensures that the devices and software meet specific standards for security, functionality, and integration.

A key aspect of Hungary's fiscal regulation is the strict handling of the integration between the POS software and the fiscal printer. This includes detailed requirements for error handling and the implementation of mandatory functionalities to ensure accurate and secure transaction recording. These requirements are designed to prevent fraud and ensure the integrity of financial data.

Given the specific and complex requirements of the Hungarian fiscal system, 'Do Your Order' does not comply with these regulations. Furthermore, there are no intentions to adapt 'Do Your Order' to meet these requirements in the future. This decision is based on the unique challenges and demands of the Hungarian fiscalization system, which would require significant modifications to our system to achieve compliance.

For restaurant and hospitality businesses operating in Hungary, this means that 'Do Your Order' cannot be used as a fiscal compliance solution within the current regulatory framework. Businesses must seek alternative solutions that are specifically designed and certified to meet the Hungarian fiscal requirements, ensuring compliance with the law and the integrity of their financial transactions.

ITALY (Compliant)

Italy's fiscalization system, established in the early 1980s, mandates the use of certified RT fiscal devices (RT printers or RT servers) to ensure data integrity and prevent manipulation. 'Do Your Order' is fully compliant with Italian fiscal requirements through the use of fiscal printers produced by EPSON, a certified manufacturer. These devices facilitate secure communication between retailers and the Tax Authority, ensuring daily automatic submission of fiscal data.

Italy, a pioneer in fiscalization with its system initiated in the early 1980s, has developed a robust framework aimed at safeguarding the integrity, originality, and completeness of transaction data. The cornerstone of this system is the mandatory use of certified RT (Registratore Telematico) fiscal devices, which include RT printers or RT servers. These devices are crucial for establishing a secure communication channel between the retailer and the server of the Tax Authority, ensuring that fiscal data is accurately and securely transmitted on a daily basis.

The Italian fiscalization regulations stipulate that RT fiscal devices must be manufactured by a certified company and undergo a certification process before they can be sold. This process is overseen by the Tax Authority in collaboration with the manufacturer, ensuring that all devices meet the stringent requirements set forth by Italian law.

In alignment with these requirements, 'Do Your Order' offers a fully compliant solution for restaurants and hospitality businesses operating in Italy. By utilizing fiscal printers produced by EPSON—one of the certified manufacturers—businesses can ensure their compliance with the Italian fiscalization system. These EPSON fiscal printers are designed to meet the specific needs of the Italian market, providing a reliable and secure means of recording transactions and automatically submitting fiscal data to the Tax Authority every day.

For restaurant and hospitality businesses in Italy, this means that integrating 'Do Your Order' with EPSON fiscal printers provides a seamless and compliant fiscal solution. This integration not only ensures adherence to the fiscal regulations but also supports the efficient and transparent management of financial transactions, contributing to the overall integrity of the fiscal system in Italy.

Lithuania (Compliant):

Lithuania's fiscalization system, evolving since 1996 and significantly updated in 2012 with further changes expected in 2023, mandates the use of certified fiscal devices, including a transition to security modules for enhanced data encryption. 'Do Your Order' is fully compliant with Lithuanian fiscal requirements for restaurants and hospitality businesses, supporting the use of fiscal printers from reputable manufacturers such as EPSON or Star Micronics, among others. These devices ensure secure and accurate recording and processing of fiscal data.

Since its initial introduction in 1996 and a major overhaul in 2012, Lithuania's fiscalization framework has been designed to ensure the integrity and security of fiscal data through the use of certified fiscal devices. The system has historically relied on a fiscal memory block or module, a device responsible for the recording, processing, verification, accumulation, and storage of fiscal data. With anticipated changes in 2023, Lithuania is set to replace the traditional fiscal module with a security module that incorporates an encryption system. This system is designed to sign each receipt issued by POS systems, whether fiscal or non-fiscal, enhancing the security and reliability of transaction data.

The Lithuanian fiscalization system requires that POS systems and cryptographic devices be certified as a single unit, ensuring a high standard of data protection and compliance with fiscal laws. This certification process is crucial for restaurants and hospitality businesses, which handle a significant volume of transactions daily and must adhere to strict fiscal regulations.

To meet these requirements, 'Do Your Order' offers a solution that is fully compliant with the Lithuanian fiscalization standards. By supporting the use of fiscal printers from leading manufacturers such as EPSON or Star Micronics, 'Do Your Order' enables restaurants and hospitality businesses in Lithuania to seamlessly integrate with the required fiscal devices. These printers are not only certified but also equipped with the necessary technology to work with the new security modules, ensuring that each transaction is securely recorded and processed in accordance with Lithuanian law.

For restaurant and hospitality businesses operating in Lithuania, this means that adopting 'Do Your Order' and integrating it with approved fiscal printers provides a compliant, secure, and efficient fiscal solution. This integration facilitates the accurate and reliable management of fiscal data, ensuring that businesses remain compliant with the evolving fiscalization requirements while continuing to offer exceptional service to their customers.

NORWAY (Not Compliant yet) 

Norway's fiscalization system, effective since 2017, focuses on software functionalities rather than hardware, requiring every POS system to be declared to the Tax Authority with a declaration of conformity. Currently, 'Do Your Order' is not compliant with Norwegian fiscal regulations but is planning to achieve compliance in the future. This commitment will enable restaurants and hospitality businesses using 'Do Your Order' to meet the mandatory POS functionalities and reporting requirements in Norway.

Since becoming a fiscal country in 2017, Norway has emphasized software functionalities over hardware in its fiscalization requirements, setting a distinct approach to how businesses, including those in the restaurant and hospitality sectors, manage their financial transactions. The Norwegian fiscalization regulation mandates that every POS system used within the country must possess a declaration of conformity that is submitted to the Norwegian Tax Authority. This declaration is a critical step in ensuring that the POS system complies with the specific functionalities required by Norwegian law, including the capability to export data for audit purposes in the Standard Audit File for Tax (SAF-T) format, as specified by the technical regulation of the Norwegian Tax Authority (TA).

As of now, 'Do Your Order' has not met these specific requirements set forth by the Norwegian fiscal system. However, there is a clear plan in place to pursue compliance in the near future. This initiative reflects a commitment to adapting 'Do Your Order' to align with the Norwegian fiscal regulations, ensuring that restaurants and hospitality businesses using our system can confidently meet the legal standards for POS functionalities and data reporting in Norway.

Achieving compliance will involve enhancing 'Do Your Order' to support the necessary functions as described by Norwegian law, including the accurate and efficient export of transaction data in the SAF-T format. This adaptation will not only ensure that 'Do Your Order' meets the fiscal requirements of Norway but also reinforces our dedication to supporting our clients in navigating the fiscal landscape effectively.

For restaurant and hospitality businesses in Norway, this future compliance means that 'Do Your Order' will become a viable solution for managing financial transactions in accordance with Norwegian regulations. This development is anticipated to provide businesses with the assurance that their operations are fully compliant with the fiscal requirements, facilitating smoother operations and adherence to the legal obligations in Norway.

POLAND (Not Compliant)

Poland's fiscalization system, evolving since its introduction in 1993, currently requires transactions to be reported to the fiscal authority via the internet using online cash registers or printers. Despite these developments, 'Do Your Order' has chosen not to pursue compliance with Poland's fiscal requirements and does not intend to become compliant. This decision impacts restaurants and hospitality businesses planning to use 'Do Your Order' for fiscal reporting in Poland.

Since the inception of fiscalization in Poland in 1993, the country has seen significant changes in its approach to fiscal compliance. Initially adopting a hardware-based system that utilized fiscal printers and electronic cash registers to create electronic and paper journals, Poland shifted towards a more modern fiscalization model in 2019. This new model mandates that fiscally relevant transactions be sent to the fiscal authority through the internet, utilizing online cash registers or printers. Although the transition to this new system was planned for October 2018, the necessary devices only became available in January 2019.

The current fiscalization framework in Poland offers taxpayers various solutions to meet their reporting obligations, depending on their specific category and the established deadlines. This flexibility is designed to accommodate the diverse needs of businesses operating within the country, including those in the restaurant and hospitality sectors.

Despite the advancements and options available within Poland's fiscalization system, 'Do Your Order' has made a strategic decision not to seek compliance with these requirements. This stance means that 'Do Your Order' will not be adapting its system to align with the Polish fiscal regulations, which necessitate the internet-based reporting of transactions.

For restaurants and hospitality businesses in Poland, this means that relying on 'Do Your Order' for fiscal reporting will not be feasible under the current regulatory framework. Businesses in these sectors will need to explore alternative solutions that are compliant with Poland's fiscalization requirements to ensure they can meet their legal obligations for transaction reporting. This decision by 'Do Your Order' reflects a broader consideration of its product strategy and market focus, acknowledging that compliance with Poland's fiscal system is not aligned with its current or future plans.

PORTUGAL (Not Compliant) 

Portugal's fiscalization system is software-based, requiring POS applications to undergo a certification process by the Portuguese General Directorate for Taxation. This system focuses on security mechanisms and the inalterability of fiscal data. 'Do Your Order' is not compliant with Portugal's fiscal requirements and does not plan to pursue compliance, citing the market's perceived delay in adopting such solutions as a significant factor.

Portugal has implemented a software-based fiscalization system that places significant emphasis on the characteristics and functionalities of the POS software used by businesses, including those in the restaurant and hospitality sectors. This system mandates that all POS applications must be certified by the Portuguese General Directorate for Taxation, ensuring they meet strict standards for security mechanisms and the inalterability of fiscal data. The certification process is designed to ensure the integrity and security of fiscal information, with no specific hardware components required for compliance. The system allows for the issuance of e-receipts, although there must also be the capability to print fiscal receipts when necessary.

Despite the structured approach to fiscalization in Portugal, 'Do Your Order' has decided not to seek compliance with these regulations. This decision is based on an assessment of the Portuguese market, which 'Do Your Order' perceives to be significantly behind in terms of readiness and openness to adopting such fiscal solutions. The company views this gap as a barrier to the successful implementation and adoption of its system within the current fiscal framework in Portugal.

For restaurant and hospitality businesses in Portugal, this means that 'Do Your Order' will not be a viable option for meeting the fiscal compliance requirements set by the Portuguese General Directorate for Taxation. Businesses in these sectors will need to look for alternative POS solutions that are certified and compliant with the Portuguese fiscalization system. This decision reflects 'Do Your Order''s strategic consideration of market conditions and its focus on regions where the adoption of its solutions aligns more closely with local market readiness and regulatory requirements.

Romania (Not Compliant)

Romania's fiscalization system, active since 1999 and undergoing significant updates, including the latest in November 2017, mandates detailed communication and data exchange with ANAF (National Agency for Fiscal Administration) through fiscal printers. Despite Romania's evolving fiscal requirements, 'Do Your Order' has decided not to pursue compliance with Romanian fiscal regulations now or in the future, focusing its efforts elsewhere.

Romania has a long-standing history as a fiscal country, with its fiscalization system undergoing several significant updates to adapt to technological advancements and changes within the fiscal environment. The most recent regulations have introduced more stringent requirements for the communication and data exchange between businesses and ANAF, utilizing fiscal printers. These updates mandate that all transaction data be stored on an SD card, and the receipt layout now includes additional fiscal information. Furthermore, the fiscal devices have been updated to accommodate 2 additional VAT rates and allow for the programming of new payment types.

Despite the comprehensive and evolving fiscalization framework in Romania, 'Do Your Order' has made a strategic decision not to seek compliance with these regulations. This decision is based on a variety of factors, including the assessment of the Romanian market's compatibility with 'Do Your Order''s business model and strategic objectives. As such, 'Do Your Order' does not intend to adapt its system to meet the Romanian fiscal requirements in the future.

For restaurant and hospitality businesses operating in Romania, this means that 'Do Your Order' will not be a viable option for ensuring fiscal compliance under the current legal framework. Businesses in these sectors will need to explore alternative solutions that are fully compliant with Romania's fiscal regulations to meet their legal obligations and ensure smooth operation. This decision by 'Do Your Order' reflects its broader strategy and focus, prioritizing markets and regulatory environments where its solutions are more aligned with local requirements and where there is a clearer path to compliance and success.

SPAIN (Compliant now, and in the future)

Spain is transitioning towards software fiscalization, with the TicketBAI system already implemented in the Basque region and the VeriFactu system expected to be introduced in the mainland in 2024. Currently, Spain does not require hardware or software certification, but this is set to change with the new fiscalization requirements. 'Do Your Order' is actively planning to become compliant with both VeriFactu and TicketBAI, closely monitoring the developments to ensure full compliance for restaurants and hospitality businesses operating in Spain.

Spain is on the cusp of significant changes in its fiscalization landscape, moving towards software fiscalization across its territories. The Basque region has already taken steps towards this transition with the implementation of the TicketBAI system in January 2022. The rest of Spain, referred to as the mainland territory, is set to follow suit with the introduction of the VeriFactu system in 2024. These changes indicate a shift from the current non-fiscal country status to a more regulated software fiscalization environment, requiring the use of specialized and certified software for issuing receipts and invoices.

As these developments unfold, 'Do Your Order' is proactively working towards ensuring compliance with the upcoming fiscalization systems. Recognizing the importance of these changes for restaurants and hospitality businesses in Spain, 'Do Your Order' is planning to become compliant with both the VeriFactu and TicketBAI systems. This involves closely following the progress and requirements of these systems to adapt 'Do Your Order''s software accordingly, ensuring that businesses using our platform can seamlessly meet the new fiscal requirements.

For restaurant and hospitality businesses operating in Spain, this proactive approach by 'Do Your Order' means that they can look forward to a solution that will be fully compliant with Spain's fiscalization requirements. By aligning with VeriFactu and TicketBAI, 'Do Your Order' aims to provide a seamless transition for businesses as they navigate the new fiscal landscape, ensuring that they can continue to operate efficiently and in compliance with Spanish law. This commitment to compliance and adaptation underscores 'Do Your Order''s dedication to supporting its clients through regulatory changes, ensuring that they are well-prepared for the future of fiscalization in Spain.

SWEDEN (Compliant)

Sweden's fiscalization system requires the use of cash registers equipped with a control unit device to sign and store transactions, aligning with hardware-based fiscalization requirements. 'Do Your Order' can become compliant with Swedish fiscal regulations by utilizing special printers authorized by tax authorities, ensuring that restaurants and hospitality businesses can meet the mandatory requirements for issuing receipts and fulfilling new obligations set to take effect in 2023.

In Sweden, the fiscalization framework mandates the use of cash registers that are integrated with a control unit or system. This setup is crucial for the fiscal device's main functions, which include signing and storing transactions securely. This requirement forms the backbone of Sweden's hardware-based fiscalization approach, ensuring that all sales of goods and services are accurately recorded and that issuing receipts to customers is mandatory.

As of 2023, Sweden is introducing certain new obligations that further emphasize the importance of compliant fiscal devices in the retail and service sectors, including restaurants and hospitality businesses. These changes underscore the need for businesses to ensure their cash registers and associated control systems meet the latest regulatory standards.

'Do Your Order' is positioned to help businesses in Sweden navigate these fiscalization requirements by offering compatibility with special printers authorized by the Swedish tax authorities. By integrating these specialized printers, 'Do Your Order' provides a solution that aligns with the Swedish fiscalization system, enabling businesses to sign and store transactions as mandated by law.

For restaurant and hospitality businesses operating in Sweden, this means that adopting 'Do Your Order' and utilizing the authorized printers will ensure compliance with the fiscal regulations. This approach not only meets the legal requirements but also streamlines the process of issuing receipts and managing transaction data, contributing to the efficient and compliant operation of businesses in the sector. 'Do Your Order''s commitment to offering a compliant solution reflects its dedication to supporting businesses through regulatory compliance, ensuring they are well-equipped to fulfill their fiscal obligations in Sweden.

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