Everything you wanted to know about smart ordering

DOYO is a cloud-based restaurant management system that streamlines operations through digital menus, self-ordering systems, POS integration, and real-time order tracking. It helps restaurants improve efficiency, reduce costs, and enhance customer satisfaction with automated workflows.

DOYO offers a mobile-friendly and self-onboarding solution that increases sales, reduces operational costs, and enhances guest satisfaction. Its 360° cloud system allows restaurants to operate without expensive hardware.

Yes, DOYO is fiscally compliant in most European countries, as well as in the US, Canada, and Japan, making it a global solution for restaurants.

Customers scan a unique QR code at their table using their smartphone, which gives them access to the digital menu in 22 languages. They can browse the menu, place orders, and even make payments without needing assistance from waitstaff.

Yes! DOYO offers a self-ordering kiosk module, allowing customers to browse, order, and pay at interactive stations for a smooth and efficient ordering experience.

Customers can pay via Apple Pay, Google Pay, or credit card directly from their smartphones. The self-ordering kiosk also integrates with SumUp credit card terminals for easy payments.

Yes, DOYO includes a comprehensive POS system that connects with Epson and Star Micronics printers, SumUp credit card terminals, and Stripe for seamless transactions.

• Waiters can split bills for multiple guests.
• Customers can pay by item or custom amounts.
• Receipts can be printed or shared via email or WhatsApp.
• The POS automatically sends the exact amount to the credit card terminal, eliminating manual entry errors.

Yes! The system allows adding tips and applying discounts directly from the POS interface.

When an order is placed, it flows directly to the KDS for food preparation. Waiters receive push notifications when the food is ready for pickup, ensuring a fast and organized service flow.

Tables are color-coded based on how long customers have been waiting since their last order:

• Green (<15 minutes) – Recently ordered
• Yellow (15-30 minutes) – Moderate wait
• Red (45+ minutes) – Potential delay requiring attention

Yes! DOYO supports 22 languages, allowing restaurants to serve multilingual customers effortlessly. Employees can work in their native language, while customer receipts are printed in the restaurant’s preferred language.

Yes, DOYO’s Delivery & Takeaway Module allows customers to order directly through the translated digital menu for pickup or delivery. Restaurants can track orders in real time from "Order Accepted" to "Delivered."

Yes! DOYO enables restaurants to add QR codes to delivery packaging, allowing customers to reorder directly, reducing reliance on third-party platforms and their high commission fees.

DOYO stores data on encrypted servers, ensuring that only authorized users can access sensitive business information.

• Easy to Use – No hardware installations or maintenance costs.
• Smart Technology – Mobile-friendly and cloud-based for seamless operations.
• Trusted & Secure – Encrypted data storage and reliable system performance.
• Boosts Revenue – Increases sales by 10-50% with faster service and better customer engagement.

The setup process is simple and can be completed in minutes:

1. Download the App (available for Android & iOS).
2. Create an account and enter restaurant details.
3. Upload the menu (including images and translations).
4. Print QR codes for tables and takeaway packaging.
5. Start managing sales, orders, and payments!

Yes! DOYO provides a free 7-day trial, allowing restaurants to test all features before committing.

A cloud-based POS solution is essential for effective restaurant management, delivering increased customer satisfaction and improved profit margins. With real-time access to comprehensive reports and analytics, you gain valuable insights into sales, inventory levels, employee performance, and customer preferences. Armed with this data, you can make informed, data-driven decisions to identify areas for improvement, optimize your menu, and create targeted marketing campaigns.

Moreover, the mobility offered by a cloud-based POS system is a game-changer. You can access your restaurant's data and manage operations from anywhere using internet-connected devices. Whether you're opening new locations or expanding, the scalability of cloud-based POS allows you to add terminals and features without significant hardware investments or complex system upgrades.

One of the notable advantages is the seamless updates and enhancements. Cloud-based POS providers regularly roll out updates and feature enhancements automatically, ensuring that your system is always up-to-date without disrupting your business operations.

Doyo for Restaurants offers flexible pricing based on the number of users/licenses you require. Our monthly fees range from USD 25 for a small food truck to USD 37.5 for a small restaurant. It's important to note that there are no transaction costs, apart from those charged by your credit card processing company. We offer also a Sum up integration.

Setting up the Doyo Cloud POS system for a restaurant is a quick and straightforward process. Here's an overview of the steps and timelines involved:

• Download and Installation: It takes approximately 5 minutes to download the Doyo app onto your device from the respective app store.

• Restaurant Setup and Menu Upload: Using your phone's camera, you can easily open a new restaurant and upload your menu. This process is simple and efficient. Once uploaded, the menu will be digitalized within the next 24 hours.

• QR Code Generation: After the menu is digitalized, you will receive QR codes via email. These QR codes can be printed and placed on the tables. Additionally, the QR codes are accessible within the application itself, giving you the option to print them individually or in batches of up to 9 per sheet.

Ready to Go: Once the QR codes are set up, you can start working with the Doyo Cloud POS system. Customers can scan the QR codes to view the menu, place orders, and make payments seamlessly.

Self-Uploading Option: If you prefer not to wait for the automated menu digitalization process, you have the option to upload menu items manually by yourself.

Overall, the setup process for the Doyo Cloud POS system is quick and user-friendly. Within a short timeframe, you can download the app, upload your menu, generate QR codes, and start utilizing the system to enhance your restaurant operations

Yes, we have remote support available for setting up the account and after if you need to. To reach up please use the app or chatbots on our website. In the app, click the burger menu and select “chat with us”. We will try to help you via chat first. In case we are not able to, we will schedule a call.

KDS (Kitchen Display System): Our KDS feature allows for seamless communication between the kitchen and front-of-house staff, streamlining order preparation and minimizing errors.

Client Self-Ordering: With client self-ordering, customers can conveniently place their orders directly at the table. They have the option to pay for their meals using credit cards, Apple Pay, or Google Pay, providing a smooth and efficient dining experience.

Digital Menu: Our digital menu feature is accessible via smartphones and offers a user-friendly interface. It includes enticing food pictures, allergen filters for dietary restrictions, and automated menu translations into eight different languages, enhancing accessibility for international customers.

These popular features of the Doyo POS system contribute to improving operational efficiency, customer satisfaction, and overall dining experience in restaurants.